Privacy Policy

Effective Date: September 21, 2025

At Haute (“Company,” “we,” “our,” or “us”), accessible from hautebd.com, protecting your privacy and safeguarding your personal information is one of our top priorities. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you use our website and services.

1. Information We Collect

When you shop with us, we may collect the following information:

  • Name

  • Email address

  • Shipping address

  • Phone number

We do not collect or store your credit card or debit card information.

2. Payment Methods

We only accept Cash on Delivery and Bank Transfer. Since we do not process card transactions, we never ask for or retain card details.

3. How We Use Your Information

We use the information you provide to:

  • Process and fulfill your orders

  • Send you updates related to orders and delivery

  • Provide customer support

  • Occasionally share news, offers, or marketing updates (where permitted)

  • Improve our website, services, and customer experience

  • Comply with legal requirements

4. Information Sharing

We do not sell, rent, or share your personal information with third parties. All customer data collected through hautebd.com stays within Haute, except when legally required to disclose it to authorities.

5. Data Retention

We retain customer information for up to 1 year to facilitate smooth repeat purchases and improve services. If a customer requests deletion earlier, we delete the information immediately upon request.

6. Data Protection

Protecting your information is very important to us. We use:

  • Secure servers to store information

  • SSL encryption on hautebd.com to protect data transmission

  • Access restricted only to authorized personnel

7. Your Rights

You may request at any time to:

  • Access the personal data we hold about you

  • Request correction if something is inaccurate

  • Request deletion of your personal information

We honor these requests promptly in accordance with applicable laws.

8. Contact Us

If you have any questions or would like to exercise your privacy rights, please reach us directly through the Contact Us page on our website: hautebd.com.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”