Shipping Policy

Thank you for shopping with us! We want your experience to be smooth and straightforward, so here’s everything you need to know about how we ship your orders.

Processing Times

• All orders are processed within [2-3 business days] (excluding weekends and holidays) after receiving your confirmation email and payment.
• You’ll receive a shipping confirmation email with tracking information once your order has been dispatched.
• During peak seasons or due to unforeseen circumstances, processing times may be slightly delayed. We’ll always keep you updated if that happens.

Shipping Rates & Methods

• Shipping charges for your order will be calculated and displayed at checkout.
• We use reputable carriers such as [e.g., Redx, SteadFast, Pthao] to ensure safe delivery.
• Free shipping may be available for orders over [3000 tk] 

Domestic Shipping

• Estimated delivery time is [2-3 business days] from the shipping date, depending on your location.
• Please note that delivery times are estimates, not guarantees, and can be affected by weather, carrier delays, or holidays.

Order Tracking

Once your order has shipped, you’ll get a tracking number so you can follow its journey to your doorstep in real time (consider it your package’s “travel blog”).

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for packages lost due to incorrect or incomplete addresses provided by the customer.

Missing or Damaged Packages

• If your order arrives damaged, please contact us within [2 days] of receipt with your order number and photos, and we’ll work quickly to make it right.
• If your package is delayed or missing, we’ll assist in tracking it down through the carrier.

Contact Us

If you have any questions about shipping, please reach out at info@hautebd.com We’re here to help!